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Privacy & Terms of Use

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Terms and conditions

This page (taken with the documents and pages it refers to) tells you the terms of use which you agree to when you use a C-App website. The C-App websites are, and The c-App websites are managed by seAp Advocacy, referred to as ‘we’ from now on. SeAp Advocacy is registered as a charity, Number 1080679 and as a Company in England and Wales, Number 3963421, registered office seAp Advocacy, P.O. Box 375, Hastings, TN34 9HU.

This page was last updated on 1 February 2016.

Using a c-App website

The c-App websites are maintained for your personal use.
You agree to use the sites only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the sites by any third party. We aim to update our sites regularly, and may change the content at any time.
By using these sites, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our sites.

Using c-App content

Except where otherwise stated, the c-App sites are published under a Creative Commons license, and you may reproduce information from the site as long as you obey the terms of that licence. The material featured on these websites is copyright seAp Advocacy unless otherwise stated.


While we make every effort to keep the c-App websites up to date, we don’t provide any guarantees, conditions or warranties as to the accuracy of the information on the sites.

Specifically, we do not guarantee our prediction of the result of your assessment will be match your actual result. The prediction is provided on our best efforts, but your actual assessment will be made by the Department for Work and Pensions.

We don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This includes loss of:

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to the c-App websites

Specifically, the data we store does not include:

We do not transmit such data to our servers, nor is it stored in any way except on the device you used to give your answer.

We process information about you in accordance with the following privacy policy. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.

This includes:

This helps us to:

We do not attempt to personally identify you using your data, except to send you an email if you have asked us to and any communication you send to us is subject to the seAp Privacy Policy

Where your data is stored

We store your data on our secure servers in the UK.

It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.

By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Linking to and from a c-App website

We welcome and encourage other websites to link to the information that is hosted on these pages, and you don’t have to ask permission to link to the c-App sites

However, we don’t give you permission to suggest that your website is associated with, or endorsed by us.

Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Following a link to a c-App site from another website

If you come to a c-App site from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Links to other websites

Our privacy policy only applies to the c-App websites, and don’t cover other sites that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Virus protection

We make every effort to check and test material at all stages of production. However, you must take your own precautions to ensure that the process that you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We can’t accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from this website.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If we waive any rights available to us under these terms and conditions on one occasion, this does not means that those rights will automatically be waived on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

Revisions to these terms

We may at any time revise these terms and conditions without notice. Please check these terms and conditions regularly, as continued use of the a c-App website after a change has been made is your acceptance of the change.

Adapted from the terms and conditions found at and the privacy policy at under the terms of the Open Government License found at